Shipping & Delivery Policy
We are committed to safe and timely delivery of all orders.
Processing Time
- 3 to 7 business days for standard products
- Additional time for bulk or customized orders
- Time may vary based on product type and order volume
Packaging
- Food-grade packaging for masala
- Protective packaging for statues
- Secure and insured packaging for jewellery
- All shipments packed to prevent damage
Shipping Methods
- Air freight
- Sea freight
- Courier services
- Method selected based on size, destination, and urgency
Delivery Time
- Depends on destination country
- Customs clearance time
- Shipping method selected
- Estimated delivery shared at dispatch
Customs Duties & Taxes
- Charges determined by destination country
- Responsibility of buyer/importer
- Documents provided for customs clearance
Shipment Tracking & Claims
- Tracking details provided after dispatch
- Report damaged or lost shipments immediately
- Claims processed as per shipping insurance terms